The pandemic, which is now widely known to have accelerated digital transformation across all industries, has clearly demonstrated to organizations the importance of always being active and that their data is a digital business asset. Nathan Steiner, Senior Director, Systems Engineering, Veeam Software, recently wrote that the availability and access to critical data and applications has reached a new level of criticality, as every area of business and society accelerates adoption of digital capabilities.
This requires a concerted focus on building digital resilience. In Steiner’s words, “Despite the growing digital literacy of consumers, the optimism surrounding a thriving digital economy is threatened by growing risks to ‘digital resilience’. The ability to secure, protect, access and recover data at all times is crucial to building digital resilience, which is the key foundation of any digital economy. “
The problem with buzzwords or catchphrases is that C-suites don’t always appreciate exactly what they mean. A good starting point is to consider that when we talk about digital resilience, it is about availability, but also about defending this availability. Simply put, when you chart this plan towards digital resilience, you want to broadly cover three areas: infrastructure, data, and protection and backup.
Anything that has been digitized should work as expected. And when we say digitized, we mean IT applications and workloads. This includes online portals, self-service, apps, etc., which should be available at all times. To make this platform resilient, you need to ensure that it is not affected by downtime due to infrastructure failure. Of course, this is where cloud computing comes in, and companies therefore outsource this infrastructure by renting out services such as Amazon Web Services, Microsoft Azure, or Google Cloud. They take care of the infrastructure and make sure it’s available for your business. You are now building resiliency because your platforms will not be affected by downtime due to infrastructure failure.
Once the infrastructure is taken care of, the data footprint needs to be addressed and a strategy designed. When you run your workloads, you need to make sure that the workload will always be available. For example, you might choose to run multiple locations, that is, have one instance running in an Availability Zone in South Africa, for example, and another running in standby in another location. This means that if something were to happen in South Africa it could be a huge connectivity outage, you would be able to tap into global connectivity with DNS services available globally. By doing this, you can keep this application operational for customers. You develop more resilience.
Protection and safeguard
An important cog in the wheel of resilience is protecting your workloads, services, or applications from cyber threats. This level of security is vital, because once you are at a point where you have a resilient infrastructure and are resilient across geo-locations in the event of an outage, you could still be vulnerable to attacks from cybercriminals, where they are. could potentially drop, or delete or encrypt your data. The security goal here is to “harden” the infrastructure, where you have layers of security that protect the services, as well as a last line of defense – which leads to backup and replication in the cloud.
In the event of a security breach, an organization must be able to recover any data that could have been contaminated or that could have been deleted or encrypted. The resilient business can easily invoke an instance, workload, or service in another cloud platform or geolocation.
John Annand, Director of Research, Infrastructure and Operations at Info-Tech Research Group, says many companies, whether in the cloud or in the process of implementing a cloud adoption plan, are realizing that they cannot fully rely on their cloud provider to protect their data. “What these businesses need is a backup solution that can be configured to their specific data protection needs, that is flexible across multiple clouds and environments simultaneously, and that doesn’t break the bank.
“With the recent product releases / enhancements included in version V11a, Veeam continues to demonstrate its commitment to enabling organizations to accelerate their cloud adoption in a secure and efficient manner through policy-based automation, protection against ransomware and low cloud storage costs. “
Certainly, what we have found is that by providing cloud native support for major large-scale public clouds – AWS, Microsoft Azure, and Google Cloud – under a single platform for hybrid environments / multi-cloud, we go a long way towards simplicity. but also by supporting digital resilience. Indeed, new features and capabilities in Veeam Backup & Replication v11a (and each stand-alone cloud-specific offering) enable businesses to accelerate cloud adoption by ensuring that data is secure, protected and reliably managed from from a single console.
In summary, the resilient business has taken care of the availability of the infrastructure, has the ability to keep its workloads running at all sites, and has security around the service itself, as well. as tools to recover backups and adapt to moving data across different cloud platforms. These are the fundamentals of digital resilience.
Veeam global technologist Edwin Weijdema put it perhaps best when he writes: “Ensuring that you are digitally resilient gives your organization a significant competitive advantage and aligns it to easily maintain, adopt or recover systems and processes. technology dependent. When you look wide-eyed at your organization and come to the conclusion that a significant digital disruption can turn off your core business processes, then digital resilience has become the equivalent of business resilience to you.