Repair shops could fix iPhone Face ID issues without swapping out the whole device


Patrick Holland/CNET

If you walked into a gadget repair shop to get your iPhone’s FaceID cameras fixed, you probably had to replace your entire phone, but they might soon have access to Apple parts and return your same device after a simple repair.

Apple will soon give authorized repair shops and individuals access to TrueDepth camera parts that iPhones use for Face ID functionality, according to a memo seen by MacRumors. Stores could trade in the part instead of the entire phone, which will help reduce the carbon footprint of each iPhone.

Only the iPhone XS and newer Apple phones will be eligible for repairs, according to MacRumors, despite the launch of Face ID on the iPhone X.

It’s unclear when this new repair option will be available, but the report only mentions access to authorized repair shops, not people who can fix their own iPhone once. Apple’s do-it-yourself repair program announced last November is put online. Self-service repair, as it’s called, allows customers to buy parts from Apple and download official repair manuals online, but it wasn’t clear how many components and processes were available. , and TrueDepth camera parts may not be included.

Apple did not respond to a request for comment at the time of publication.


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